Terms of Service

To create a Parent account, you must:

• Be at least 18 years old (or the age of majority in your jurisdiction).
• Have the legal capacity to enter into a binding contract.
• Not be barred from using the Services under the laws of your country or the United States.

• A Child profile may only be created by the Child's legal parent or guardian from within the Parent's account.
• A Child profile is not an independent account. Children do not have their own login credentials and cannot sign in to the Services on their own.
• By creating a Child profile, you represent and warrant that you are the legal parent or legal guardian of the child and have full legal authority to monitor their device and online activity.
• You may not monitor a child who is not your legal dependent.
• If you are a guardian (not a biological parent), you must have valid court-appointed guardianship documentation. We reserve the right to request such documentation for verification.

The Services are designed exclusively for parents to monitor their own minor children. You may not use the Services to monitor:

• Adults (18 years or older).
• Children who are not your legal dependents.
• Employees, spouses, partners, or any other person without a parent-child legal relationship.

Any use of the Services to monitor adults or non-dependent individuals is a material breach of these Terms and may violate applicable surveillance, privacy, and wiretapping laws.

Where required by applicable law, you must inform your child that their device is being monitored and, for children above a certain age (typically 14 or older, depending on jurisdiction), obtain their consent. You are solely responsible for complying with the consent requirements of your jurisdiction.

• Real-Time Location: View your child's current GPS location on an interactive map.
• Background Tracking: Continuous location monitoring even when the App is closed, with adaptive sampling that adjusts based on movement (stationary, walking, vehicle) to conserve battery.
• Live Location Refresh: Request an on-demand location update from your child's device.
• Battery & Connectivity Info: View your child's device battery level and charging status alongside location data.

• Custom Zones: Define safe zones such as Home, School, Park, or custom locations with a minimum 100-meter radius.
• Enter/Exit Alerts: Receive push notifications when your child's device enters or exits a defined zone.
• Hysteresis Buffer: Intelligent notification control to prevent alert chattering at zone boundaries.

• Task Assignment: Create tasks for your children with categories, time ranges, and repeat schedules (daily, weekly, monthly, yearly).
• Star Rewards: Assign star/point values to tasks as incentives for completion.
• Submission & Review: Children submit completed tasks; parents approve, reject, or request redo.
• Free Tier Limits: 3 task approvals per day per task-date on the free plan.

• Reward Templates: Create rewards with names, descriptions, optional images, and point costs.
• Redemption Flow: Children redeem earned stars for rewards; parents fulfill or reject redemptions.
• Free Tier Limits: 5 rewards on the free plan.

• Remote Pause: Send a pause request to your child's device for a configurable duration. When the child opens the OKMOM App on their device, a countdown timer screen is displayed until the pause period ends (Premium feature).
• Child Acknowledgment: Optionally require the child to acknowledge the pause before it begins.
• Reward Compliance: Offer bonus stars to children who comply with the pause.

• Pairing Code: The Parent selects a Child profile and generates a 5-digit pairing code. This code is entered on the child's device to link it to the corresponding Child profile. Once linked, the device becomes the Monitored Device for that child.

Comprehensive notifications covering: task updates, reward redemptions, geofence zone alerts, device pause events, device pairing events, and privacy-related alerts.

The following features require a paid Premium subscription:

• Smart Auto-Approve: Automatically approve tasks upon submission (can be toggled on/off).
• Task Ideas: Browse pre-configured task suggestions by category and age group.
• Explore Packs: Install curated task packs for different developmental goals.
• Flexible Star Rewards (Wallet): Dynamic reward management beyond fixed templates.
• Remote Device Pause: Send a pause request with a countdown timer screen to your child's device.

Premium features, subscription plans, and pricing are described within the App and on our Site. We reserve the right to modify Premium features and pricing with reasonable notice.

You must create an account to use the Services. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and update your information to keep it accurate.
• Use only your own information (not impersonate any other person).

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Use a strong password and keep it secure.
• Not share your account credentials with any third party.
• Notify us immediately of any unauthorized use of your account.

We may require you to verify your identity or parental status through methods including, but not limited to:

• Email verification.
• Phone number verification.
• Payment method verification (for consent verification under COPPA).
• Government-issued identification.

We reserve the right to suspend or terminate accounts that cannot be verified.

You agree to use the Services only for lawful purposes and in compliance with all applicable laws, rules, and regulations in your jurisdiction, including but not limited to:

• Child privacy and protection laws (e.g., COPPA in the United States, GDPR in Europe).
• Surveillance and consent laws.
• Data protection and privacy laws.

You agree not to:

• Use the Services to monitor any person without proper legal authority and consent.
• Use the Services for any commercial, professional, educational, or institutional purpose (the Services are for family use only).
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App.
• Modify, adapt, translate, or create derivative works of the Services.
• Remove, obscure, or alter any copyright, trademark, or proprietary notices.
• Rent, lease, sell, sublicense, or otherwise transfer your account or license.
• Use the Services in any way that could damage, disable, overburden, or impair our systems.
• Attempt to gain unauthorized access to the Services, other accounts, or our systems.
• Use any automated means (bots, scrapers, scripts) to access the Services.
• Upload or transmit viruses, malware, or any malicious code.
• Use the Services to harass, abuse, stalk, or threaten others.
• Use the Services in any country subject to U.S. trade embargoes or on any U.S. restricted-party list.

Certain monitoring features require installation of a device management profile or companion app on the Child's device. By installing such profiles, you authorize OKMOM to manage device settings as configured by you through the parent dashboard.

• Free Tier: The Services may offer a free tier with limited features. Free features are provided "as-is" and may be modified or discontinued at any time.
• Premium Subscription: Premium features require a paid subscription. Subscription plans, pricing, and billing cycles are described within the App.

Unless you cancel at least 24 hours before the end of the current billing period, your Premium subscription will automatically renew for the same duration. You will be charged the subscription fee to your chosen payment method within 24 hours prior to the end of the current period.

We may change subscription fees with reasonable notice. Price changes will take effect at the start of the next billing period. Continued use after a price change constitutes acceptance of the new price.

Payments are processed through the app store from which you downloaded the App (Apple App Store or Google Play Store). Your payments are also subject to the terms and conditions of the applicable app store.

Refund requests are handled in accordance with the policies of the app store through which you purchased the subscription. To request a refund:

• Apple App Store: Contact Apple Support or visit reportaproblem.apple.com.
• Google Play Store: Contact Google Play Support.

We do not process refunds directly for in-app purchases made through app stores.

All prices exclude applicable taxes, which are your responsibility where required by law.

We take children's privacy seriously:

• We comply with the Children's Online Privacy Protection Act (COPPA) and similar international laws.
• We do not knowingly collect personal information from children under 13 without verifiable parental consent.
• We do not sell children's personal information to third parties.
• We do not serve personalized advertisements to children.
• Parents have the right to review, download, and delete their child's data at any time through the App or by contacting us.

We collect only the data reasonably necessary to provide the Services. For children's data specifically, we limit collection to the minimum required for parental monitoring functionality.

The Services, including but not limited to the App, Site, software, code, design, graphics, logos, trademarks, service marks, and all content provided by us, are owned by or licensed to us and are protected by copyright, trademark, trade secret, and other intellectual property laws.

OKMOM, the OKMOM logo, and all related names, logos, product and service names, designs, and slogans are trademarks of OKMOM or its affiliates. You may not use such marks without our prior written permission.

You retain ownership of the data and content you submit through the Services ("User Content"). By using the Services, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, process, display, and distribute your User Content solely as necessary to:

• Provide the Services to you (e.g., synchronizing data across your devices).
• Improve and develop the Services (in aggregated, de-identified form).
• Comply with legal obligations.
• Enforce these Terms.

This license terminates when you delete your account, except for data retained in routine backups (which are deleted in accordance with our data retention schedule) or as required by law.

If you provide feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use such feedback for any purpose without compensation to you.

If you downloaded the App from the Apple App Store or Google Play Store, your use is also subject to the applicable store's terms and conditions. In the event of a conflict between these Terms and the app store's terms, the app store's terms shall prevail to the extent of the conflict.

You acknowledge and agree that:

• Apple, and its subsidiaries, are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
• Google, and its subsidiaries, are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Google will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

We, not Apple or Google, are solely responsible for providing any maintenance and support services for the App. Apple and Google have no obligation whatsoever to provide maintenance or support services.

We, not Apple or Google, are responsible for addressing any claims by you or any third party relating to the App or your use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, we, not Apple or Google, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

To the fullest extent permitted by applicable law, in no event shall OKMOM, its officers, directors, employees, agents, licensors, or service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to:

• Loss of profits, revenue, or data.
• Loss of goodwill or business reputation.
• Personal injury or property damage.
• Emotional distress.
• Any damages arising from your use of or inability to use the Services.
• Any damages arising from your monitoring or failure to properly monitor a child.
• Any damages arising from a child circumventing or disabling monitoring features.

This exclusion applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

To the fullest extent permitted by applicable law, our total aggregate liability to you for any claims arising out of or relating to these Terms or the Services shall not exceed the greater of:

• The total amount you paid us for Premium Services in the twelve (12) months immediately preceding the event giving rise to the claim, or
• Fifty U.S. dollars (USD $50.00) if you have not paid any fees.

You acknowledge and agree that the disclaimers and limitations of liability in these Terms are an essential basis of the bargain and that we would not provide the Services without them.

You may terminate your account at any time by:

• Using the account deletion feature within the App, or
• Contacting us at support@okmom.co.

Upon termination, your account and associated data will be processed in accordance with our Privacy Policy and data retention schedule.

We may suspend or terminate your account and access to the Services, with or without notice, for:

• Violation of these Terms.
• Illegal or fraudulent activity.
• Non-payment of Premium fees.
• Extended account inactivity.
• Any conduct that we reasonably believe could harm other users, third parties, or our business interests.

Upon termination:

• Your right to access and use the Services immediately ceases.
• Your license to the App is revoked.
• Data associated with your account will be deleted in accordance with our Privacy Policy, except as required by law or for legitimate business purposes (e.g., fraud prevention).
• You remain liable for any outstanding fees incurred prior to termination.
• The provisions of these Terms that by their nature should survive termination (including but not limited to Sections 11, 14, 15, 16, 18, and 19) shall survive.

These Terms and any dispute arising from them shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles.

Before initiating any formal legal action, you agree to first contact us at support@okmom.co and attempt to resolve the dispute informally. We will attempt to resolve the dispute with you within thirty (30) days of receipt.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted:

• In the English language.
• Via video conference or other remote means, unless otherwise agreed.
• By a single arbitrator mutually agreed upon by the parties.

The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Nothing in this section shall prevent either party from seeking injunctive or equitable relief in any court of competent jurisdiction for intellectual property infringement or misappropriation.

If you are a consumer residing in a jurisdiction that provides consumer protection rights that cannot be waived by contract, this section does not limit those rights. You may also be entitled to bring claims in the courts of your country of residence where applicable law so requires.

Any claim or cause of action arising out of or related to these Terms or the Services must be filed within one (1) year after the cause of action arose, or be permanently barred.

We may update these Terms from time to time to reflect changes in law, our Services, or our business practices. When we make material changes, we will:

• Notify you through the App (e.g., via an in-app notice or banner) at least 30 days before the changes take effect.
• Send an email notification to the email address associated with your account.
• Update the "Last Updated" date at the top of these Terms.

If you continue to use the Services after the effective date of the revised Terms, you are deemed to have accepted the changes. If you do not agree to the revised Terms, you must stop using the Services and delete your account before the changes take effect.

These Terms, together with our Privacy Policy and any other agreements expressly referenced herein, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements, understandings, and communications.

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of OKMOM.

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government action, pandemic, labor disputes, internet or telecommunications failures, and third-party service interruptions.

These Terms do not create any partnership, joint venture, employment, or agency relationship between you and us.

All notices to you will be sent to the email address associated with your account or through in-app notifications. Notices to us should be sent to support@okmom.co.

These Terms are written in English. Any translation is provided for convenience only. In the event of any conflict, the English version shall prevail.

If you downloaded the App from the Apple App Store, the following additional terms apply to the extent required by Apple:

• These Terms are between you and OKMOM only, not with Apple.
• Apple is not responsible for the App or its content.
• Apple has no obligation to provide maintenance or support for the App.
• To the extent that the warranty disclaimers in Section 14 do not comply with applicable consumer law, Apple will refund the purchase price of the App (if any).
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• You must comply with all applicable third-party terms when using the App (e.g., your wireless data service agreement).
• You may contact Apple for any questions, complaints, or claims regarding the App at the address provided in Apple's App Store Terms of Service.

If you downloaded the App from Google Play, these Terms are also subject to the Google Play Terms of Service. Google is not responsible for the App or its content, and has no obligation to provide maintenance or support.